Frequently Asked Questions (FAQ)

To create an account:

Having an account allows you to access classes and workshops, manage your subscription, review your purchase history, replay a video, and more. It also lets you update your profile with an optional photo and manage your password and privacy settings.

If you already have an account, you can sign in at anamika.com. (Note: If you didn't sign out from your previous visit, you may still be signed in. You can tell that you are still signed in by looking for a “Sign Out” button in the top-right corner. If you did sign out, you will not see a “Sign In” button instead and will need to sign in again.)

To update the credit card on file, follow the instructions above to sign in to your account. From your profile, choose “Billing Details” and select “Edit.”

Please wait up to two (2) minutes to allow the system time to send a code. If you still have not received a code, check the spam/junk folder in your email (e.g., Gmail, Outlook, Yahoo, etc.) in case the 2FA/OTP code email went there by mistake. If you have multiple email addresses, make sure you're checking the email account you used to register.

Click the button in the top-right corner to “Sign In,” and then select the "Forgot Your Password" link in the lower-right corner of the sign-in box. Make sure to check the spam/junk folder in your email (e.g., Gmail, Outlook, Yahoo, etc.) in case the password reset email went there by mistake. If you have multiple email addresses, make sure you're checking the email account you used to register.

Add “noreply@t.us1.learnworlds.com” to your contacts or trusted senders list so your email platform knows not to mark Anamika’s messages as spam/junk.

If you’ve purchased a one-on-one class/session, you will be notified before the event start time. Before the event starts, you’ll see two Zoom access options. (If not, it means your screen has collapsed the menu on the left side. To make the menu visible, please look for the white double arrows << near the top of the screen. Click on these double arrows << and the menu should appear on the left, revealing the two Zoom access options.) The two access options are:

Option #1 is the direct Zoom Client Join URL, which allows most users all options within Zoom. It's best suited for the Google Chrome web browser on a personal computer (PC).

Option #2 is the Zoom invitation. This is best for people who: 

If you’ve purchased a workshop, you will be notified before the event start time. To view replays of your workshops: 

Install Zoom on your device at least one hour prior to your workshop or class/session. You only need to do this once. On the day of the event, please arrive early to ensure a prompt start time and to be considerate of Anamika (and others). This also allows you time to troubleshoot any problems with accessing the event.

Anamika works with people visually and cannot access the same level of perception without being able to see you, so we ask that you turn on your camera in Zoom. At the start of the event, Zoom will ask if you'd like to use audio or video. Please give Zoom permission to use both audio and video. It will help you set up your speakers, microphone, and video camera. If your camera is off before the event starts, please turn your video camera on after the event starts. If you don’t have a video camera or can’t turn it on due to a distracting background or environment, please contact the moderator, Katerina, at info@anamika.com prior to the event start time.

While viewing Anamika on the main screen, you can also view the other participants as thumbnails in the Gallery View. Your video, audio, and chat text will not appear in the recording replay; only Anamika’s screen will. The exception to this is if you give Anamika permission to work with you live via video, in which case your video feed will appear in the video replay for everyone to see.

At the start of a workshop, Anamika will mute everyone's microphone to ensure the best listening experience. If you'd like to ask questions, reply to questions, or share your experience, please type what you want to say in the Zoom chat box so it is visible to all participants. This way, everyone can benefit from the questions, answers, and themes of the experience.

We're happy when you're inspired to share Anamika's work with your family and friends. However, please be aware that the cost is per person rather than per household or per computer, so sharing is prohibited.